Más de 111.000 usuarios satisfechos nos valoran con 4,8 de 5 estrellas

JEWELLIX Co., Ltd

Trusted Seller desde 2019
Este vendedor dispone de una tienda en la que podrá ver sus relojes.
Recomendado por otros comerciantes de Chrono24: 2
Relojes vendidos con Protección al Comprador: 1125

4,9 de 5 estrellas  |  Valoraciones: 939

Valoraciones en detalle 

 4,9
Envío
 5,0
Descripción
 4,9
Comunicación
98% de los compradores recomendaría a este comerciante.

Esto es lo que opinan los compradores de este comerciante

Hace más de 30 días

Pedido no completado

Valoración de Tim R. el 05. mayo 2021


Omega ...

Comunicación

Comentario del comprador:

Dealer sold me a watch they didn't own. They sent me pictures of some other watch, and waited until my payment was in escrow to tell me that they would send me a different item than the one I'd approved. After several days of demanding information on the new watch with no good responses from the dealer, I canceled the transaction.

Valoración de Adam U. el 22. abril 2021


Seiko ...

Envío
Descripción
Comunicación

Comentario del comprador:

The shipping and communication was poor in my opinion. It took 8 days after the dealer sent tracking info before FedEx reported receiving the package. Five days after I got the tracking info I contacted the dealer stating that FedEx didn't have the package and asking for an update. They directed me to ask the shipping company for an update. This confuses me, How can the shipping company help me find the package if they don't have it. The next day I asked again (Saturday). The dealer stated that the package was in the hands of the delivery company but FedEx doesn't work on the weekends so I would need to wait till Monday to see the information updated. This also confuses me. In my experience, If FedEx takes possession of a package they update their tracking system right away, even if its on the weekend. FedEx did report receiving the package on Monday. I can't be certain what was actually going on but I can be certain that this interaction didn't give me confidence in this dealer. The watch was not as advertised. It was listed as Unworn and the description stated "NEW". The bezel had small scuffs and scratches. The rubber strap showed signs of use. The bracelet showed only the tinniest scuff, I expect that part was actually unworn. Overall the watch is in great condition for a used watch but that is not what I wanted. I would not have bought it if it was advertised as used but in great condition.

Comentario del comerciante:

Hello Thank you for your evaluation. I'm sorry I didn't notice the scratches on the store inventory. Be careful to be careful. Thank you. Team JEWELLIX ⭐

Pedido no completado

Valoración de Andrew W. el 27. octubre 2020


Zenith ...

Comunicación

Comentario del comprador:

Please stop advertising with pictures of items that you do not have and cannot get. It wastes everyone’s time.

Comentario del comerciante:

It was a mistake in our advertisement. Since the product is in stock, we will ship it as soon as you contact us again. We apologize for the inconvenience. Thank you. Team JEWELLIX ⭐

Pedido no completado

Valoración de Ahmed A. el 16. abril 2020


Omega ...

Comunicación

Comentario del comprador:

No real photos of the watches

Comentario del comerciante:

Hello We are sorry that we could not sell this time. We are an authorized distributor, so we have multiple products. I still have the item in stock. If you want a photo of the wristwatch before delivery, please tell me. Still available for sale. We look forward to hearing from you. Thank you.